Shipping Policy

At Dumai Jewelry, we strive to deliver your beautiful pieces as quickly and affordably as possible. Please review our shipping policy to understand how shipping costs are calculated and the options available.

Shipping Costs

Shipping prices are determined by the following factors:

• Weight: The weight of your order affects the shipping cost. Heavier items may incur higher shipping fees.
• Shipping Destination: Shipping rates vary depending on the delivery location.
• Shipping Speed: We offer multiple shipping options to suit your needs:
• Standard Shipping: Economical option with delivery typically within 5-10 business days.
• Expedited Shipping: Faster delivery for a higher fee, usually within 2-3 business days.
• Overnight Shipping: For those who need their jewelry in a hurry, we offer next-day delivery at a premium rate.

Processing Time

All orders will be processed within 1-3 business days. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Restrictions

Currently, we ship to locations within the US excluding Hawaii, Alaska, and Puerto Rico.

Tracking Your Order

Once your order has shipped, you will receive an email with tracking information, allowing you to monitor its journey to your doorstep.

Questions?

If you have any questions regarding our shipping policy or need assistance with your order, please feel free to contact our customer service team at support@dumaijewelry.com.

 

Thank you for choosing Dumai Jewelry! We look forward to adorning you with our exquisite pieces.